Associate Relations Advisor (Hybrid - Milwaukee) Community, Social Services & Nonprofit - Menomonee Falls, WI at Geebo

Associate Relations Advisor (Hybrid - Milwaukee)

3.
7 10 hours ago Full Job Description BUSINESS IMPACT STATEMENT The Associate Relations Advisor executes all associate relations issues.
They provide detailed data analysis and draw meaningful conclusions from the case management system to better educate managers on associate relations best practices.
ACCOUNTABILITIES EXECUTE ASSOCIATE RELATIONS PROCESSES Conduct confidential investigations for all levels of associate relations claims.
This includes but is not limited to harassment claims, leadership behavior issues and attendance concerns Evaluate cases and provide resolutions Present key findings and resolutions to cross-functional leadership Serve as a subject matter expert and resource for all associate relations related inquiries and concerns Provide coaching to cross-functional leadership.
Lead performance conversations and give direction on the communication plan for their associate(s).
Conduct follow up conversations with impacted associates Draft and monitor counseling sessions that are occurring across organization Collaborate with key business partners for all associate relations related information DATA ANALYSIS Utilize the case management system to document cases, analyze data and identify trends in associate relation issues across the company Partner with associate relations leadership to identify best practices for mitigating case reoccurrences ASSOCIATE RELATIONS TRAINING EXECUTION Support the development of all associate relation training materials, templates, and toolkits for managers Lead cross-functional programs designed to establish and maintain effective associate relations through the uniform and equitable application of policies and procedures Stay up to date on current HR policies and procedures related to associate relations Intake for IBCA/hotline QUALIFICATIONS REQUIRED Strong experience and knowledge of associate relations Bachelor's degree or equivalent experience Strong verbal and written communication skills High attention to detail Strong critical thinking and problem solving skills Proven ability to multitask and prioritize workload Able to maintain high level of confidentiality PREFERRED Experience with ServiceNow, Workday, and other human capital management systems.
Estimated Salary: $20 to $28 per hour based on qualifications.

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